A lead that Dynamics 365 Sales graded Hot is qualified and converted into an opportunity. The seller expects the new opportunity record to display the same predictive grade the lead carried. Instead, the opportunity shows no score until the client separately enables opportunity scoring. Why?

The correct choice is the explanation that predictive lead scoring and predictive opportunity scoring are distinct models, each trained on its own set of historical outcomes and data, so a grade assigned to a lead has no direct equivalent once that lead converts into an opportunity; the opportunity only shows a score after the client separately enables and trains the opportunity scoring capability. The claim that the score carries forward automatically but displays after the opportunity has been open for at least seven days is incorrect because there is no mechanism by which a lead's score automatically carries over and simply waits seven days to display; the two capabilities are not connected in that way at all. The claim that the score is temporarily hidden during conversion and reappears once the opportunity's estimated close date is set is incorrect because nothing about setting an estimated close date reveals a hidden carried-over score; the opportunity genuinely has no score until its own model is enabled, regardless of what fields are populated. The claim that the score fails to carry forward only because the lead was converted manually rather than through Copilot's suggested conversion action is incorrect because the conversion method, whether done manually or through a Copilot-suggested action, has no bearing on score continuity; neither path causes a lead's score to transfer, because the two scoring capabilities are simply separate systems. Consultants should set the expectation up front that opportunity-stage visibility into likelihood to win requires enabling opportunity scoring as its own configuration step.