A consultant is asked to enable predictive scoring on a custom Referral table the client built to track partner-submitted prospects before they become full leads. The client wants a predictive score to appear directly on Referral records. What should the consultant explain?
Select an answer to reveal the explanation.
Short Explanation
It would be convenient if predictive scoring just followed wherever a client wanted to put prospect data, but it does not work that way, it is built specifically around the standard Leads and Opportunities tables and stops there. A homemade Referral table, no matter how lead-like it looks, is invisible to it. The only way to get a referral scored is to actually bring it into the Leads table, whether that means entering it there directly or converting it once it is ready. Bolting on some extra fields to the custom table's form will not summon the scoring engine, linking it to Leads with a lookup will not either, and there is no add-on license you can buy to stretch the feature onto a table it was never built for. The path is conversion into the supported table, not workarounds around it.
Full Explanation
The correct answer is A. Predictive lead scoring is built to operate on the standard Leads and Opportunities tables, and it does not extend to arbitrary custom tables no matter how closely they resemble a lead record, so referrals held in a bespoke table are outside its reach until they are entered or converted into an actual Lead record. Option B is incorrect because adding Score and Grade columns to a form only creates empty fields for display; it does not connect the table to the underlying model that computes those values. Option C is incorrect because a lookup relationship between two tables does not bring scoring capability along with it; relating tables changes how records reference each other, not which tables the scoring engine evaluates. Option D is incorrect because there is no per-table licensing add-on that unlocks predictive scoring for custom tables; the feature's table scope is a product limitation, not something purchasable around.