A sales operations lead wants to give account teams two separate AI-driven signals for spotting opportunities that are quietly losing momentum: one based on how stakeholders are engaging over time, and one based on how quickly the account is responding to outreach. (Select TWO.) Which two capabilities should the lead configure to deliver these signals?
Select all correct answers, then click Submit.
Short Explanation
Two different early-warning signals call for two different tools here. To see whether the people on the buying committee are cooling off, you want something that watches stakeholder engagement trends over time across the whole account, that's what relationship health scoring is built for. To see whether the account itself is getting slower to respond, you want the engagement and response-time tracking inside Sales Insights, which watches the rhythm of replies to outreach. Neither of the other options fits: one of them scores inbound leads before they ever become a live opportunity, so it has nothing to say about a deal that's already open and possibly stalling. The other assigns which rep owns which account based on geography and industry, which is an operational routing decision with no connection to engagement or response speed at all. The two signals the lead wants map cleanly onto stakeholder-trend tracking and response-time tracking, not lead scoring or territory rules.
Full Explanation
The correct answers are B and C. Relationship health or relationship analytics scoring is built specifically to track how engagement with stakeholders on an account is trending over time, which surfaces the first signal the lead wants: whether the buying group as a whole is disengaging. Email response time and engagement tracking, surfaced through Sales Insights, addresses the second signal by showing whether the account's replies are slowing down or becoming less consistent, an early indicator of stalling momentum. Option D is incorrect because predictive lead scoring operates on inbound leads before they convert into opportunities, so it does not measure ongoing engagement on an account that already has an open deal in progress. Option A is incorrect because territory management assigns account ownership based on geography and segmentation; it has no role in measuring stakeholder engagement or response velocity and would not deliver either signal the lead is asking for.