A bank overwrote the production knowledge file for a product agent and has no prior copy to restore. What should lifecycle management require for that grounding data?
Select an answer to reveal the explanation.
Short Explanation
If you paint over the only copy of the sign, you cannot put the old words back. You keep a version of each knowledge file and a rollback to the prior copy. Chat transcripts are not a knowledge version, and a longer prompt does not restore the file.
Full Explanation
Application lifecycle management for grounding data has to be able to return to a known file. The bank overwrote production and has no prior copy, so the requirement is a version of each knowledge file and a rollback that restores that copy. Continuing to overwrite production with no earlier copy repeats the outage. Chat transcripts are a record of what was said, not the source file, and reconstructing wording from them is incomplete and unaudited. Lengthening the system prompt does not version the file and does not put the old content back. A prompt is not a substitute for the knowledge the agent was grounded on. Exam caveat: lengthening the system prompt does not restore an overwritten knowledge file. The file needs its own prior copy and a rollback. Operational check: save a knowledge change as a new version in a non-production environment, promote it, then roll back and confirm the agent answers from the prior file again.