The customer is closing out a Data Domain bring-up and wants proof the basic tests actually happened, not just assurances from the team. What is the professional way to close basic testing?
Select an answer to reveal the explanation.
Short Explanation
If it wasn't written down, it becomes a negotiation. For each test, record what you ran, what you expected to see, and what you actually saw, then attach the evidence to the acceptance record - and the conversation stops being about trust. That raw log dump is tempting, but it's a pile of paper, not proof.
Full Explanation
Acceptance evidence works when it maps one artifact to one acceptance line: the test performed, its expected result, the observed result, and a timestamp. That triple survives staff turnover, answers a question months later without anyone re-testing anything, and is what the customer's 'proof, not assurances' request is describing in procurement language. It is cheap to produce during the test itself and impossible to recreate honestly afterward. A signed team attestation is precisely the assurance being declined - an assertion about artifacts is not an artifact, and it fails the moment any signatory is unavailable to be re-asked. Re-running the full suite live at closing doubles the exposure to change-window risk, burns hours, and if the results genuinely differed, would concede the evidence was never stable in the first place; proper contemporaneous records make the theatre unnecessary. A raw event-log export looks authoritative but conflates platform chatter with test outcomes: many legitimate tests - a GUI login, a successful ping, a trap received at the NMS - either produce no matching appliance-side record or produce one the reader cannot match to any test without the missing per-test annotation. Exam caveat: scrub credentials and customer-sensitive strings from captured artifacts before filing them. Operational check: every line on the acceptance sheet references a stored artifact, and a spot-check of any line reconstructs the test from the record alone.