Council VoIP handsets drop calls when SNR is poor even though the phone still shows one signal bar and stays associated. What does that teach about voice needs?
Select an answer to reveal the explanation.
Short Explanation
One lonely bar with awful SNR is like being 'connected' to a whisper through a concrete wall—you are associated, but the call still dies. Voice cares about usable signal quality, not just a checkbox that says joined. Check SNR/RSSI against voice needs.
Full Explanation
Voice/video clients require sufficient SNR and RSSI margins. Remaining associated with a weak or noisy signal can still produce dropouts. Technicians should validate RF quality metrics against real-time media needs rather than treating association as success.