Voice users on a public-works SSID report call drops while walking the shop floor. Investigation shows fast roaming / assist features for that SSID are disabled on the controller contrary to the voice design. What is the impact?
Select an answer to reveal the explanation.
Short Explanation
If the design called for roam assists and the SSID has them off, walk-around voice will suffer. Turn the planned roaming features back on for that SSID. WMM alone doesn’t replace fast/assisted roaming.
Full Explanation
SSID-level roaming optimizations (when part of the approved design) reduce roam latency and improve voice/video mobility. Leaving those features disabled can produce drops or gaps during movement even if basic association works while stationary. Technicians restore roaming features per design; unrelated VLAN tagging on printers or assuming WMM alone replaces roam assists misses the mobility fault.