A building-inspector tablet is locked to 2.4 GHz-only in its advanced Wi-Fi settings, but the new site SSID is 5 GHz-only. The SSID never appears in the scan list. What should the technician conclude?
Select an answer to reveal the explanation.
Short Explanation
Client stuck on 2.4-only will not see a 5 GHz-only SSID—no matter how perfect the password is. Fix the band setting (or use a dual-band device) before chasing ghosts.
Full Explanation
Client band selection or capability limits can prevent discovery of an SSID that exists only on another band. A 2.4 GHz-only client configuration against a 5 GHz-only SSID is a configuration mismatch. Passphrase checks, TKIP mandates, or assuming airplane mode do not explain a band the radio is not allowed to use.