Helpdesk staff at a municipal utility still tell employees to share the staff WLAN PSK. Which Domain 1 control most directly addresses this behavior?
Select an answer to reveal the explanation.
Short Explanation
If helpdesk hands out the staff PSK like a Wi-Fi coupon, training—not louder radios—is the fix. People need to know policy forbids sharing that secret.
Full Explanation
CWSP Domain 1 includes ensuring stakeholders receive training on security policies and ongoing awareness. When support staff instruct users to share a staff PSK, behavior diverges from policy and weakens authentication. Awareness training aligned to the policy is the direct corrective; RF cosmetics or blanket account disablement without training miss the root cause.