A city clerk office needs softphone coverage with strict one-way latency targets. What should the WLAN designer gather before placing APs?
Select an answer to reveal the explanation.
Short Explanation
Softphones are picky roommates—they need low latency and clean QoS, not prettier AP lids. Collect the voice delay and loss budgets first so cell size and markings actually serve the clerks. Turning WMM off is like ripping out the HOV lane right before rush hour.
Full Explanation
Voice over WLAN designs begin with application requirements: one-way latency, jitter, loss, codec behavior, and QoS markings. Those constraints determine SNR targets, cell overlap, and EDCA/DSCP planning before AP count is finalized. Aesthetic preferences and disabling WMM work against voice-grade service.