A legacy permitting workstation cannot complete handshakes with a cloud API after the city retired an old TLS and application protocol version on the server. What is the core issue?
Select an answer to reveal the explanation.
Short Explanation
When one side still speaks an old dialect and the other retired it, the conversation never starts. Upgrade or replace the legacy client so both sides share a living protocol version.
Full Explanation
Deprecating outdated TLS or application protocol versions improves security but breaks clients that cannot negotiate a mutually supported version. The failure mode is protocol incompatibility, not storage capacity, DHCP pools, or archive tiers. Remediation is to upgrade clients or, with risk acceptance, provide a controlled compatibility path—not to chase unrelated infrastructure symptoms.