A black-box outage shows green VM metrics for the recreation portal, yet citizen journeys still fail. What observability insight should the team apply?
Select an answer to reveal the explanation.
Short Explanation
Green VM gauges with angry citizens is the classic “engine light off, car won’t start” moment. You need traces or synthetic checks that walk the real user path, not just CPU smiles. Infrastructure health is necessary—but not sufficient—for portal success.
Full Explanation
Infrastructure metrics can remain healthy while application or path failures break user journeys. Combining metrics with distributed traces, logs, or synthetic monitoring reveals black-box outages that host charts miss. Cloud+ operators should design observability so user experience signals complement resource-level green status.