A municipal bulk-water station has not picked a lasting use case yet; testers are taking a short GenAI class and trying a sandbox model on a dummy story. Which adoption phase is this?
Select an answer to reveal the explanation.
Short Explanation
When the lasting use case is still foggy and people are learning plus sandboxing on dummy stories, that is discovery. Training, access, and early experiments build confidence before deeper commitment. It is not full utilization and not shadow AI.
Full Explanation
Discovery is the first adoption phase: providing training, giving access to LLMs/SLMs, and experimenting with initial use cases to build confidence. The bulk-water station scenario matches that awareness-and-experiment pattern. Utilization focuses on later ongoing use; initiation emphasizes prioritizing practical cases and infrastructure; shadow AI is unapproved use, not a phase name.