E-learning completion for extinguisher use is 100%, yet spot checks show staff using incorrect technique on the new units. What training-effectiveness adjustment is needed?
Select an answer to reveal the explanation.
Short Explanation
A green completion bar doesn’t mean the PASS method stuck. Watch people use the extinguisher—that’s the real exam. Training cycles should prove skill, not just clicks.
Full Explanation
Training effectiveness requires evidence that learners can perform required tasks, not only that modules were marked complete. Spot checks, drills, and practical evaluations reveal technique gaps that e-learning dashboards miss. When performance fails, owners should remediate content, delivery method, or practice frequency. Procedure and training maintenance programs that rely solely on completion rates create false assurance.