Staff notice elevator near-misses but fear retaliation if they escalate upward. What cultural condition does healthy risk communication require?
Select an answer to reveal the explanation.
Short Explanation
If speaking up gets you in trouble, the org just bought silence—and silence is expensive. Near-misses are free warnings. Make upward reporting protected and expected, not a career risk.
Full Explanation
Psychological safety in reporting is essential to corporate risk hierarchy. Staff must be able to escalate near-misses without retaliation so latent failures surface early. Punishing or chilling reporters suppresses the very signals controls need. Leaders should set clear expectations that upward reporting is required and protected.