Several inactive cases remain open indefinitely with no contact plan, inflating the caseload. What ethical caseload practice should the CRC apply?
Select an answer to reveal the explanation.
Short Explanation
Parking dead cases forever is like leaving every light on in an empty building—it wastes capacity and hides the real workload. Close or update status the right way so the caseload stays honest.
Full Explanation
Caseload management ethics include appropriate case status management and timely closure when services are complete, declined, or inactive per agency policy. Indefinitely parking inactive cases distorts capacity, delays service to others, and weakens accountability. Proper closure or reactivation protocols maintain caseload hygiene and ethical stewardship of counselor time.