City help desks now face deepfake voice calls and AI-assisted phishing, but security training content has not been updated in years. What should the awareness program do?
Select an answer to reveal the explanation.
Short Explanation
If help desks are getting AI-flavored scams and the training still lectures about floppy disks, the program is stale. Refresh the stories when the attackers refresh their toolkit. Periodic content review is the habit.
Full Explanation
Security awareness programs require periodic content reviews so material reflects current threats, including emerging technologies such as deepfakes and AI-assisted social engineering. Static curricula drift from operational reality and leave staff unprepared. Updating modules and examples maintains relevance and supports measured effectiveness.