After a survey, a clinic access point was left in monitor mode. Clients never associate to it, and the floor plan still counts it as a serving radio. What is that access point doing?
Select an answer to reveal the explanation.
Short Explanation
Your access point is scanning only, so clients cannot associate with it. Remove it from the serving-radio count until you restore a mode that serves clients.
Full Explanation
Monitor mode scans channels and does not serve clients. Since the access point was left in this mode after the survey, clients do not associate with it, and the floor plan should not count it as a serving radio. Serving clients between scans is not what monitor mode does; that behavior belongs to a client-serving mode. FlexConnect is a way to bridge or tunnel client traffic, not the data path provided by monitor mode, which does neither. A monitor-mode radio also does not authenticate guests or host a guest portal: guests need a WLAN they can join. Exam caveat: distinguish a radio that scans for information from one that provides client coverage; scanning alone does not make it a serving radio. For a practical check, change the access point to the serving mode used on the clinic floor, confirm that a live client associates, and review the live counters. Count the access point as coverage only after the client association matches the expected result.