A university wants to see how provider path changes affect experience for a cloud CRM used by admissions staff. Which capability fits that question?
Select an answer to reveal the explanation.
Short Explanation
A garage inventory does not tell you the bus took a new road. You use WAN Insights when the question is how provider path changes affect experience for a cloud CRM. A saved configuration, one building switch poll, or a script that does not record the path cannot show that road change.
Full Explanation
WAN Insights tracks path and experience toward SaaS and WAN destinations, which is what admissions staff need when a provider path change may be affecting a cloud CRM. The question joins the path in use with the experience on it, and a router backup does not supply either live view. A device-configuration archive records how campus routers were configured and does not show the provider path or the experience on it. An SNMP poll of one building distribution switch stays inside one building and does not describe the path toward the CRM. A web-only script that does not record the WAN path can time a page and still hide the provider hop that changed. The exam trap is equating a page timer or a switch poll with evidence of a provider path change. In production, review WAN Insights for the CRM destination across the time of the path change and note which hop moved with the experience. Hold the CRM destination constant so a path change is visible instead of a change of application. A saved router configuration can still help a later change review, but it does not show whether the CRM path moved.