A retailer with branch stores wants one agent on a data-center server to stand for every cashier laptop. What actually captures experience on those laptops?
Select an answer to reveal the explanation.
Short Explanation
One camera in the warehouse does not show you every shop floor. You put Endpoint Agents on the Windows, Mac, or Room OS laptops the stores use, because a server in the data center is not a cashier device. A single Enterprise Agent, a WAN Insights view with no endpoint, or an image that ships without the agent leaves the lanes unmeasured.
Full Explanation
Experience on a cashier laptop is collected by an Endpoint Agent on that laptop. For this retailer that means agents on the Windows, Mac, or Room OS laptops the stores actually use, not one box asked to speak for the company. A single Enterprise Agent on that server, treated as the experience of every branch store, measures the data-center vantage point and misses local wireless, local DNS, and the lane PC. A WAN Insights view that includes no agent on the cashier laptops can describe WAN and SaaS path experience and still has no endpoint on the device that rings up the sale. Store system images that ship with no Endpoint Agent installed on the laptops reproduce the gap at every new store: the hardware arrives and never reports. Exam caveat: an Enterprise Agent is the right tool for a placed vantage point, and it is the wrong substitute for a population of user devices. Operational check: count cashier laptops that run a supported operating system and match that count to Endpoint Agents checking in from the branches.