Remote staff at a SaaS company use university lab machines that are reimaged every night, and endpoint test data is gone each morning. What should the collection design do?
Select an answer to reveal the explanation.
Short Explanation
A visitor badge thrown out with the nightly trash cannot get anyone through the door at dawn. You put Endpoint Agents back on the Windows, Mac, or Room OS lab devices with each image, because the wipe removes whatever was installed by hand. A data-center Enterprise Agent, a WAN Insights view with no endpoint, or a build that omits the agent leaves those mornings dark.
Full Explanation
A nightly reimage returns the lab machine to whatever the image contains. Endpoint visibility returns in the morning only if that image puts an Endpoint Agent on each Windows, Mac, or Room OS device the remote staff use. Keep one Enterprise Agent in the company data center and skip every lab device, and you measure a vantage point those staff are not sitting at; the lab wipe is irrelevant because the lab was never instrumented. Rely on a WAN Insights view that never places an agent on those lab devices and you can see WAN or SaaS path experience without ever seeing the endpoint after the reimage. Reimage the lab operating system each night and leave the Endpoint Agent out of that build is how the data disappears: the device comes up clean and unmeasured. Exam caveat: endpoint collection follows the device lifecycle, including a rebuild, and it is not replaced by a single probe in the data center. Operational check: boot a freshly imaged lab machine and confirm the Endpoint Agent is present and testing before staff log in.