Room OS devices in a university's meeting rooms drop calls, while a probe in the data center still reaches the calling service. Which deployment captures the failure on those room devices?
Select an answer to reveal the explanation.
Short Explanation
A phone in the closet can't tell you why the handset in the meeting room just hung up. You deploy Endpoint Agents on the Room OS devices that drop the calls. A data-center Enterprise Agent, a WAN Insights view with no endpoint, and an image with no agent don't sit on those room devices.
Full Explanation
The Room OS devices in the meeting rooms are the ones dropping calls, so Endpoint Agents belong on those devices. That placement records the failure from the room system itself rather than from a probe that never sits in the room. One Enterprise Agent in the data center that still reaches the calling service shows the service is reachable from the data center, not that the room device is fine. A WAN Insights view of the calling path with no agent on the Room OS devices describes a path and still misses the endpoint that is dropping the call. A new operating-system image that does not install an endpoint agent refreshes the room system and leaves it unmeasured. The data-center probe, the path view, and the image without an agent each leave the meeting-room devices out of the collection. Exam caveat: a probe that succeeds from the data center is the wrong comfort when the failure is on the room device. Operational check: during a dropped call, confirm the Room OS device is reporting endpoint results and the data-center probe is still clean.