Authors upload step-by-step procedure documents that support an internal access policy. How do these differ from authority citations in the content model?
Select an answer to reveal the explanation.
Short Explanation
Procedures are the how-to handbook next to your internal policy; citations are the numbered obligations pulled from a mandate. Don’t swap those labels—auditors care which is which. Procedures support the policy; they aren’t stand-ins for regulatory citations.
Full Explanation
In IRM Policy and Compliance, authority document citations represent discrete external or adopted mandate obligations. Internal policies and supporting procedures express organizational rules and operating guidance; they are related but not the same record type as citations. Conflating procedures with citations breaks mapping clarity in the content lifecycle.