A city wants 'quality by design' in a new permitting workflow. Which approach best matches that goal?
Select an answer to reveal the explanation.
Short Explanation
Quality by design is building the guardrails into the road, not hiring more tow trucks later. Put required fields, validations, and clear definitions at capture. Cleanup still helps, but design should do the heavy lifting.
Full Explanation
Quality by design embeds controls into creation processes and system design so defects are prevented or caught early. Sole reliance on reactive cleanup accepts avoidable error at scale. New permitting workflows should include validation, requiredness, and shared definitions at the point of entry.