A city licensing office maps current information flows for permit issuance and finds five separate person stores holding overlapping applicant identities. What should the architecture team prioritize next?
Select an answer to reveal the explanation.
Short Explanation
Think of five filing cabinets all claiming to know the same resident. The map is not decoration—it shows where duplication burns the licensing capability. Use it to prioritize MDM and consolidation where the pain is highest, not to buy more shelves.
Full Explanation
Current-state information-flow maps expose redundant stores, brittle handoffs, and ownership gaps that product catalogs alone hide. For a licensing capability, duplicate person stores typically drive wrong matches, rework, and inconsistent service. Architecture should convert that visibility into prioritized interventions—such as golden-record rules, stewardship, and controlled consolidation—aligned to capability outcomes rather than indiscriminate system replacement.