A tax assessor WAN team wants a ticket opened automatically when vManage monitoring APIs show sustained loss on a transport color. Which approach best matches event-driven ops?
Select an answer to reveal the explanation.
Short Explanation
If the underlay color is bleeding loss, do not wait for citizens to notice assessor apps are slow. Let automation watch vManage, decide when loss is sustained, and open the ticket. Weekly CSVs and silence are how problems age.
Full Explanation
Controller monitoring APIs expose transport and path health that automation can evaluate against sustained-loss thresholds before opening incidents. That shortens mean time to awareness compared with user-reported outages. Undifferentiated weekly dumps lack urgency; disabling monitoring removes the signal entirely.