A company needs to classify 500,000 support tickets overnight with Claude. Which approach BEST fits this workload?
Select an answer to reveal the explanation.
Short Explanation and Infographic
Batch API is built for bulk overnight jobs — submit big batches, pay less, and pick up results later without babysitting rate limits.
Full explanation below image
Full Explanation
The Message Batches API is designed for high-volume, non-latency-sensitive workloads: submit large batches, process asynchronously (typically completing within 24 hours), and retrieve results later — often at a discount versus real-time Messages API pricing. Streaming individual calls burns rate limits and cost for offline work. Fine-tuning is not the right path for this classification job as framed. Stuffing 500k tickets into one prompt exceeds any context window.