A volunteer ambulance squad claims “AI saved us fifteen hours” with no pre-AI time study and no named task. What must the leader require before calling the result ROI?
Select an answer to reveal the explanation.
Short Explanation
“Fifteen hours saved” is a slogan until there is a pre-AI baseline and a unit on a named task. Hours, cycle time, error rate, or rework — finance needs the before number. A vendor claim is not a measurement.
Full Explanation
ROI is a comparison, not a slogan. Without a pre-AI baseline and a unit — hours, cycle time, error rate, or rework — on a named task, “fifteen hours saved” cannot be booked. Finance needs the before number and the unit. A vendor claim is not a measurement.