The city’s Webex webhook fires to the flood-bot with a new message id (plus room/person metadata) when /fail-over is typed. What must the bot do before parsing the command text?
Select an answer to reveal the explanation.
Short Explanation
The doorbell slip says “package at locker 42,” not the letter inside. Fetch GET /messages/{id} with the bot token, then read the command. The webhook payload is a pointer, not the full text.
Full Explanation
Webex message-created webhook deliveries identify the new message (and related room/person data) but are not a reliable full body for command parsing. The constructed consumer performs a second hop: GET /messages/{id} using the bot token, then inspects the text. Treating the notification JSON as the command skips that required retrieval.