The 311 desktop pool must be entitled to a civic directory group. What identity dependency does Horizon have in the normal municipal design?
Select an answer to reveal the explanation.
Short Explanation
Horizon does not keep its own little phone book as the civic design. Entitlements hang off Active Directory users and groups, the same directory that already knows the 311 staff. Boxer contacts and NSX groups are not how you entitle a desktop pool.
Full Explanation
Horizon entitlements normally use Active Directory users and groups as the identity source. A standalone Horizon-only user store is not the standard municipal pattern. Workspace ONE Boxer is an email client and does not entitle pools. NSX security groups govern datacenter firewall membership, not Horizon desktop entitlements.