After a regional outage, the SaaS Workspace ONE UEM console is still reachable while on-premises Horizon is down. What should the city conclude?
Select an answer to reveal the explanation.
Short Explanation
Phones and VDI do not share one breaker panel. SaaS UEM can stay up in the provider cloud while the civic Horizon pod is dark, so device management and desktop brokering are different recovery domains. UAG in the DMZ is not why the SaaS console survived.
Full Explanation
SaaS Workspace ONE UEM and on-premises Horizon have separate control planes and failure domains. After a regional civic outage the city may still manage enrolled phones from the cloud console even though VDI is unavailable. Horizon availability is not a prerequisite for that SaaS console. UAG placement does not host the SaaS UEM service.