City attorneys must use certificate or Mobile SSO for the matter-management application, and password fallback must be disabled. What should the administrator change?
Select an answer to reveal the explanation.
Short Explanation
Allowed methods are a menu on that one app, not a citywide famine. Take password off the matter-management Access policy and leave certificate plus Mobile SSO. Killing password for the citizen portal just to harden attorneys is the wrong blast radius.
Full Explanation
Each Workspace ONE Access policy lists which authentication methods are permitted for that application. Removing password from the matter-management policy forces certificate or Mobile SSO without changing other apps. A global password disable would break public and low-risk apps. Carbon Black Cloud process blocks are not how Access method lists are configured.