Before cutting over the city's online payment portal, which change-management practice best reduces security and business-process risk?
Select an answer to reveal the explanation.
Short Explanation
Think of a payment-portal cutover like opening a new bridge lane without telling traffic control or toll booths. Finance, ops, and security need a seat at the table before go-live so nobody discovers broken refunds or missing controls after citizens start paying.
Full Explanation
Change management for security-affecting systems includes identifying stakeholders whose processes or controls will change. Consulting finance, operations, and security before a payment-portal cutover surfaces reconciliation, availability, and control gaps early. Skipping stakeholder involvement, documenting after the fact, or silencing logs increases operational and security risk rather than reducing it.