Food-safety inspection leadership mandates that every team must be Scrum, including the after-hours on-call ops group. How should the SM/TC respond?
Select an answer to reveal the explanation.
Short Explanation
Midnight food-poisoning calls do not wait for next Tuesday's Sprint Planning. One-method mandates mash a round ops queue into a square Sprint. Coach fit: let interrupt-driven crews use the method that matches arrival.
Full Explanation
The SM/TC helps the team select SAFe Scrum or SAFe Team Kanban from how work arrives, not from a leadership brand mandate. After-hours inspection ops often fit Kanban; forcing Scrum around unplanned incidents hurts flow. Escalating a Scrum-only rule to the RTE, converting ops for compliance, or declaring operations out of SAFe all miss method-fit coaching. Context beats uniformity.