An intern on the compost-facility scale-house team is stuck. The coach could answer, but wants to build the team's network instead of becoming the hero. What should the Scrum Master / Team Coach ask?

Powerful questions can connect people to one another so knowledge is not bottled in the Scrum Master / Team Coach. When an intern on the compost-facility scale-house team is stuck, the coach who wants to build the team's network should ask who else on the team has seen this, so the intern finds peer help instead of coach dependency. That question grows team capability, spreads scale-house knowledge, and reduces heroics around civic weighing and intake systems.

Offering to finish the work tonight so the intern can watch the commit fails by concept: it creates dependency and teaches watching instead of learning with peers. Escalating immediately to the Release Train Engineer as a train impediment fails by concept when the stuck item is still solvable inside the team network. Opening a work-package so the stuck item has a WBS identifier fails by concept: predictive labeling does not build peer support or resolve the learning gap on the scale-house team.

Exam caveat: SASM coaching emphasizes developing people and networks through powerful questions rather than becoming the permanent answer source. The coach may still help if peers are unavailable or safety is at risk—the default move is still connecting the intern to team knowledge first.

Operational check: ask who else has seen similar scale-house issues, introduce or facilitate a short peer huddle, stay present only as needed, confirm the intern can name a teammate to try next time, and watch whether similar stuck items resolve through peer help before coach prescription or train escalation.