Closed yes-or-no questions such as "Did you update Jira?" dominate the public-housing-maintenance team's sync. What should the Scrum Master / Team Coach shift toward?
Select an answer to reveal the explanation.
Short Explanation
"Did you update Jira?" is a metal-detector question—it beeps, then everyone moves on. Housing-maintenance syncs should ask whether units are actually becoming livable. Open questions about outcomes beat a roll call of checkboxes.
Full Explanation
Powerful questions are typically open and oriented to outcomes, not closed status pings about a tracking tool. A public-housing team sync exists to inspect progress toward working increments and to surface impediments. Audits, yes-or-no Jira checks, and first-to-answer scoring optimize compliance theater. The Scrum Master / Team Coach models questions about what moved for residents and what still blocks flow.