Mid-Sprint, a health officer wants a new vaccine-inventory report added. Developers refuse because it would force an Increment that fails the Definition of Done. What should the Product Owner do?
Select an answer to reveal the explanation.
Short Explanation
A vaccine report that is not Done is not a report you want in a clinic. Developers are right to refuse a mid-Sprint add that blows the Definition of Done. The Product Owner parks it on the backlog and keeps quality as a whole-team concern, not a bargaining chip.
Full Explanation
The Definition of Done is a quality standard for the Increment; the whole Scrum Team is accountable for it. Mid-Sprint, when a health officer wants a new vaccine-inventory report that would force an Increment failing Done, the Product Owner should respect shared ownership of quality and Done—do not force undone work into the Sprint, and rethink Product Backlog order afterward if the report is valuable. Clinic inventory that is not Done is not safe civic output.
Ordering Developers to add the report anyway because Product Owner accountability includes waiving Done invents a power the role does not have and endangers quality. Narrowing the Definition of Done for this Sprint so the report can ship undone rewrites the quality bar for political urgency. Having the health officer assign the report to one Developer as overtime outside the Sprint Backlog creates hidden, likely unfinished work.
Exam caveat: PSPO II treats Done as a whole-team quality constraint the Product Owner cannot waive to satisfy a mid-Sprint stakeholder insert.
Operational check: place the vaccine-inventory report on the Product Backlog, keep this Sprint's Done intact, and only select the report when it can be finished to the shared Definition of Done.