After Sprint Review, 311 request-status metrics show residents still cannot tell when a pothole will be filled. The Product Owner publishes a metrics PDF and leaves the Product Backlog unchanged. What is missing, and what should happen?
Select an answer to reveal the explanation.
Short Explanation
Reading the pothole dashboard and then changing nothing is like checking the oven temperature and leaving the cake to burn. Inspection is only half of empiricism. The Product Owner has to adapt the backlog when the evidence says residents still cannot see a fill window.
Full Explanation
Empiricism requires transparency, inspection, and adaptation together. A 311 metrics PDF that is not followed by Product Backlog change is inspection-as-theater. The Product Owner should reorder or slice work so the next Increment better answers when a pothole will be filled. Template churn and baseline freezes optimize the report, not the product.