Parks leadership wants the recreation-booking product's strategy dashboard to include citywide tourism revenue and miles of new trail built by capital projects. The Product Owner cannot influence either through booking outcomes. What should the Product Owner do?
Select an answer to reveal the explanation.
Short Explanation
If the scoreboard is the weather, no amount of better booking will change it. Tourism revenue and miles of trail are mostly other people's jobs. Call out the theater and pick measures the recreation product can actually nudge.
Full Explanation
Product strategy metrics must be influenceable by product outcomes. Citywide tourism revenue and capital trail mileage sit outside the recreation-booking product's control, so using them as product strategy measures is theater. The Product Owner should raise the gap and substitute measures such as successful bookings, no-show rate, or access for underserved neighborhoods. Cosmetic copy and allocated revenue shares do not restore a causal link.