A transit-pass office pastes a rider’s national ID and home address…

Question

A transit-pass office pastes a rider’s national ID and home address into a public LLM box to “make the replacement-card letter nicer.” How should that be treated?

Accepted Answer

As a privacy incident: personally identifiable information must not be placed in prompts to systems that may store or train on that text. — A national ID and home address in a public LLM box is a privacy incident, even if the letter sounds nicer. PII does not belong in prompts to systems that may store or train on that text. Deleting the letter from the screen does not retract it.

Answer

As a clever prompt-engineering trick that improves letter tone.

Answer

As acceptable if the clerk later deletes the letter from the screen.

Answer

As a tokenization issue that a longer context window would fix.

A transit-pass office pastes a rider’s national ID and home address into a public LLM box to “make the replacement-card letter nicer.” How should that be treated?

Short Explanation

Full Explanation