Identity sign-ins are failing broadly, while Exchange mail flow looks healthy in Microsoft 365 Service health. Which health blade should the municipal identity team prioritize?
Select an answer to reveal the explanation.
Short Explanation
Pick the health board that matches the fire. Sign-in smoke means check Entra health; healthy mail views will not explain an identity outage.
Full Explanation
Admins should use the admin center service health experience that matches the affected service family—Microsoft Entra for identity, Microsoft 365 admin center workloads for services such as mail or Teams. When sign-ins fail while mail health looks fine, Entra health is the priority. Unrelated Autopatch or Bookings settings do not replace that check.