ServiceNow knowledge for Copilot is stale by days. What should admin review on the Graph connector?
Select an answer to reveal the explanation.
Short Explanation
Stale connector data? Check crawl schedule and error logs. Holidays won't reindex ServiceNow.
Full Explanation
Correct Answer — A
Graph connector freshness depends on successful crawls on schedule with healthy auth to the source system.
Why B is wrong: Unrelated.
Why C is wrong: Unrelated.
Why D is wrong: Unrelated.
Exam tip: Stale external knowledge → connector crawl health.