Self-service purchase is disabled globally, but a pilot team needs an exception process. Best governance approach?
Select an answer to reveal the explanation.
Short Explanation and Infographic
Keep the gate closed; IT issues pilot seats. Don't reopen self-service for the whole company to please one pilot.
Full explanation below image
Full Explanation
Correct Answer — A
When self-service is disabled for governance, exceptions are handled by admin license assignment through formal procurement rather than reopening uncontrolled purchase.
Why B is wrong: Reintroduces sprawl.
Why C is wrong: Shadow IT and data risk.
Why D is wrong: Payment card exposure.
Exam tip: Self-service off → admin-assigned exceptions.