Group-based licensing shows errors for some users due to conflicting service plans. What should admin do?
Select an answer to reveal the explanation.
Short Explanation and Infographic
License errors are messages, not mysteries. Read the conflict, remove the double assignment, move on.
Full explanation below image
Full Explanation
Correct Answer — A
Group-based licensing surfaces errors when assignments conflict. Admins resolve by cleaning direct vs group assignments and service plan conflicts.
Why B is wrong: Leaves users partially unlicensed.
Why C is wrong: Role elevation is not conflict resolution.
Why D is wrong: ID Protection unrelated to SKU conflicts.
Exam tip: GBL errors → inspect conflicts and remediate assignments.