Many users have Copilot licenses but zero activity for 60 days. What should IT consider?
Select an answer to reveal the explanation.
Short Explanation and Infographic
Shelfware is expensive. Usage reports find inactive seats — reclaim and retrain rather than buy more dust collectors.
Full explanation below image
Full Explanation
Correct Answer — A
Usage reports identify inactive licensed users so organizations can optimize spend and target enablement.
Why B is wrong: Wastes budget.
Why C is wrong: Hides the problem.
Why D is wrong: Removes visibility.
Exam tip: Inactive Copilot seats → reclaim via usage reports.