Five agents need to open a shared mailbox in Outlook desktop. Besides licensing model, what permission is typically required?
Select an answer to reveal the explanation.
Short Explanation and Infographic
Full Access opens the mailbox. AutoMapping may pop it into Outlook automatically — know both on the exam.
Full explanation below image
Full Explanation
Correct Answer — A
Full Access allows delegates to open the shared mailbox. AutoMapping can automatically add it in Outlook for some clients when permissions are granted via certain methods.
Why B is wrong: On-prem Domain Admin is not the Exchange Online mailbox permission.
Why C is wrong: Key Vault role is secrets management.
Why D is wrong: DHCP group is networking.
Exam tip: Open shared mailbox → Full Access (+ automapping nuance).