Fourth Coffee needs orders@fourthcoffee.com used by six staff witho…

Question

Fourth Coffee needs orders@fourthcoffee.com used by six staff without assigning a separate paid mailbox license to the shared object (within standard limits). What should they create?

Accepted Answer

A shared mailbox and grant Full Access/Send As (or Send on Behalf) as needed; shared mailboxes do not require a separate user license under standard Microsoft 365 shared mailbox guidance — Shared mailbox is the classic one inbox, many hands, no extra seat pattern (within published limits).

Answer

Six user mailboxes with forwarding rules only

Answer

A Microsoft 365 group without a mailbox

Answer

An Azure AD B2C local account

Fourth Coffee needs [email protected] used by six staff without assigning a separate paid mailbox license to the shared object (within standard limits). What should they create?

Short Explanation and Infographic

Full Explanation