Redstone Financial is planning to roll out Microsoft 365 Copilot to 2,000 employees. Before enabling licenses, the CIO asks the Microsoft 365 admin to verify that the tenant is technically ready and that users will have a quality Copilot experience. Which action provides the most comprehensive readiness view across all Microsoft 365 workloads?
Select an answer to reveal the explanation.
Short Explanation and Infographic
Think of the Copilot readiness report as your pre-flight checklist — it looks at whether users have the right licenses, are actively using the apps Copilot lives in, and whether data prerequisites like Exchange mailboxes are set up. That's your one-stop shop before flipping the switch.
Full explanation below image
Full Explanation
The Microsoft 365 Copilot readiness report, available in the Microsoft 365 admin center under Copilot > Readiness, is purpose-built to assess tenant readiness across multiple dimensions: eligible license assignments, active usage of Microsoft 365 apps (Teams, Outlook, Word, etc.), and data-layer prerequisites such as provisioned Exchange Online mailboxes and OneDrive accounts. It gives admins a workload-by-workload breakdown so they can target remediation before rolling out licenses.
Option A is incorrect because Microsoft Secure Score focuses on security posture — things like MFA coverage and conditional access — not Copilot-specific readiness signals like active app usage or mailbox provisioning.
Option C is incorrect because the health dashboard shows live service incidents and degradations, not structural tenant readiness issues. A healthy service dashboard does not mean users are ready to use Copilot effectively.
Option D is incorrect because tenant readiness assessment is a self-service function in the admin center. There is no need to engage Microsoft support for this; the tooling is built in and available to any Global or AI Services administrator.
Exam tip: The AB-650 exam will test whether you know WHERE readiness tooling lives (Microsoft 365 admin center > Copilot) and WHAT dimensions it evaluates (license, app usage, data prerequisites). Memorize those three pillars.