Ops wants deeper diagnostics of custom events when users complete a multi-step enrollment topic, beyond the standard Copilot Studio analytics tiles. Which approach fits?
Select an answer to reveal the explanation.
Short Explanation
Standard analytics is the dashboard; custom telemetry is the flight recorder for step-by-step enrollment funnels when you need deeper ops visibility. You emit custom events for key topic milestones, then analyze funnels and failures there.
Full Explanation
Copilot Studio analytics covers core KPIs. For custom funnels and engineering diagnostics, Application Insights or similar supported telemetry extends observability. Emit custom telemetry for key topic milestones and analyze funnels/failures there. Renaming the agent daily to reset analytics is not professional observability. Deleting Production weekly to disable logging destroys history. Screenshot Teams PNGs emailed to a shared mailbox is manual and unreliable. Exam tip: built-in analytics for business KPIs; Application Insights for custom event deep dives.