During a live Teams sales call, conversation intelligence flags that the prospect mentioned a competitor by name and used language associated with pricing concern. The rep wants a suggested talking point to appear in the moment, while the call is still happening, rather than only after it ends. Which capability provides this?

The capability that fits is real-time conversation intelligence keyword and sentiment tracking configured to surface in-call notifications and suggested talking points to the rep during the meeting. It is built to listen during a live call and surface keyword or sentiment triggers, such as a competitor name or pricing language, as in-call notifications so the rep can respond while the conversation is still happening. That is the only capability described that acts in the moment rather than afterward. Predictive opportunity scoring is incorrect because it evaluates the overall likelihood of winning an opportunity based on broader signals and does not recalculate instantly per mention or surface live talking points during a call. The post-call summary generated once the meeting ends is incorrect because it is created after the meeting concludes; it is useful for review and follow-up but cannot help the rep respond while the prospect is still on the line, which is the specific need here. A relationship analytics graph showing stakeholder engagement trends over the trailing ninety days is incorrect because it tracks engagement patterns over time across the opportunity, which has nothing to do with detecting spoken keywords or sentiment during an active call. Only the real-time conversation intelligence capability matches the requirement for an in-the-moment response.